Closing date: 31 Oct 2018
Development and Communications Coordinator
Job Description
About Asylum Access
Asylum Access believes all refugees deserve a fair chance at a new life. All over the world, we challenge barriers that keep refugees from living safely, moving freely, working and attending school -- because when refugees can rebuild their lives, nations thrive.
A global leader in refugee human rights, our proven track record of global and national-level policy change, coupled with legal assistance and community support, has directly impacted more than 2 million refugees worldwide to date.
Position Description
Likely based in Asylum Access’s Mexico City, Mexico Office, the Development and Communications Coordinator is a full-time position that works closely with and reports directly to the Associate Director of Development and Communications. This position will support the fundraising team to ensure all funders are touched frequently and to ensure the smooth operation of CRM systems, enabling the team to work most efficiently and effectively. The position demands effective customer service/sales capabilities, good writing skills, high attention to detail, and an understanding of data management and analysis to help sustain and grow fundraising capacity.
Key Responsibilities
Assist Associate Director of Development and Communications in stewardship of all donors and funders through provision of personalized information and materials, including providing updates on key areas of interest, personalized acknowledgment of gifts, etc.
Manage grassroots donor relationships, including semi-annual appeal and automated communication updates
Manage the collection, storing, and updating of donor and institutional funder data
Ensure all donor communications are properly recorded in Salesforce
Ensure donor contact information and communication preferences are up-to-date
Manage mailing lists and ensure contacts are properly classified
Periodically review and clean up data to ensure accuracy and ease of access
Create and produce CRM reports
Ensure individual donor and funder thank yous are sent promptly
Conduct strategic opportunity and mission match research and identify new fundraising opportunities for the organization
Develop content for quarterly newsletters, fundraising appeals, and social media
Provide travel and administrative support for Associate Director of Development and Communications
Manage Associate Director of Development and Communications’ calendar, including scheduling internal and external meetings, travel, conferences and other special events
Draft or ghostwrite emails, letters, talking points and other correspondence from Associate Director of Development and Communications to external contacts
Support Associate Director of Development and Communications on administrative tasks (providing bios and slides for speaking engagements, completing expense reports, etc.)
Actively generate external opportunities contacts and maintain relationships
Identify, manage and maintain a database of external engagement opportunities in coordination with development, advocacy and communications team
Identify, manage and maintain Public Relations database for Asylum Access with the assistance of available tools
Oversee deadline schedule for grants & reports along with key personnel vacation schedule to identify well in advance workload “Hotspots” (where many deadlines fall at once or we are short-handed)
Be a team player, willing to pitch-in and support others when needed
Other duties as assigned
Minimum Qualifications
Excellent written and verbal communication skills
Experience customizing and trouble-shooting CRM software, Salesforce experience preferred
Close attention to detail
Creative and effective problem-solver
Fluency in English and Spanish (both written and spoken)
Comfortable with online research
High degree of professionalism
Proficiency in Microsoft Office (Word, Excel, Powerpoint) and Google Docs
Team-oriented and collaborative
Additional Preferred Qualifications
Comfortable taking initiative; proven ability to take a project from idea to implementation
Experience with analytics
Comfortable adapting to different written and verbal styles
Comfortable working in multicultural environments
Experience working with vulnerable populations, sensitive to their needs and associated risks
In-depth familiarity with Salesforce a huge plus
How to apply:
How to Apply
Please send a resume and cover letter to apply@asylumaccess.org with the subject line “Development and Communications Coordinator.” Applications without a cover letter will not be considered. Applications will be accepted on a rolling basis. The position is open until filled. Interested candidates are encouraged to apply as soon as possible.
Due to the high volume of applications, Asylum Access is unable to respond to each applicant individually. Only those applicants invited for an interview will be contacted. Please no phone calls or visits.
Salary and Benefits
Position comes with a competitive nonprofit salary, and a robust benefits package including paid time off and professional development funds.